DLD Solutions - Delivering Learning and Development Solutions - Ian Woodward

Our approach is simple and pragmatic. It’s based on meeting our clients’ needs through:

Asking questions
Genuinely listening to the answers
Drawing the right conclusions
Developing and delivering workable learning solutions

DLD Solutions We’ll ask you to describe the current situation and, where required, will help you to produce a simple vision of what you want to achieve and what success will look like. We’ll discuss what’s happened before and will help you to identify any potential blocks, barriers and interdependencies.

We’ll work with you to identify the key stakeholders and subject matter experts and decide how best to involve them. We’ll also talk to end-users and to those who may be affected by the proposed changes. We'll get to know your company and we'll find out what's important to your people.

We’ll consider how you’d like to measure the effectiveness of the solution and clarify a process for developing, testing and approving the materials. We’ll also help you to determine what you want to do after any initial launch and how the proposed solution could be integrated with your existing training activities.

If you already know this information and have a clear picture of what you want to achieve, we can begin to formulate an appropriate solution almost immediately, otherwise we'll undertake these research stages as quickly and efficiently as possible. We always aim to meet and, where possible, exceed our clients' expectations. That's why most of our work is repeat business through existing, satisfied clients.

With a retail service background, Ian recognises the importance of satisfying his clients and of ensuring that they are happy with the results. He also understands the need to challenge his clients appropriately where this is necessary to help them achieve their objectives.